Reduce Downtime and Maximize Application Availability
With businesses constantly evolving, it is imperative for organizations to drive changes to the application environment, while maintaining existing mission critical IT applications and infrastructure.
MOWS tailor-made application maintenance and support services aim to reduce system outages and improve the performance and efficiency of the application portfolios.
Our project management processes and application maintenance services optimize cost and ensure high service levels.
Our application maintenance services typically include the following phases
Requirement gathering
Understand business requirements, plan and provide estimates for the tasks involved
Transition
Gain knowledge about existing IT systems and maintenance process
Maintenance
Fix existing issues and enhance new features
Support
Round the clock support to immediately address critical issues affecting the business applications
Business Benefits
- Flexible approach to suit business needs.
- Perform Root Cause Analysis to resolve complex recurring issues
- Improved application quality and consistent service levels
- Suggest improvements to the system thereby minimizing the possibility of imminent business critical issues
- Lower costs and higher ROI
- 24/7 monitoring support to ensure quick turnaround time